Sarah Mahen Photographers

Client F.A.Q’s

Planning a wedding can be overwhelming. And every vendor seems to do things differently than the other. With that in mind we created this list of frequently asked questions couples often have for us. Use this as starting point to get to know us, then schedule a consultation to get an even more in-depth knowledge of all things SMP.

We want to know more about your pricing and packages. Can you tell us more?

You bet! Simply head on over to the RATES page to check out the basic investment and get an idea of the extras we offer. If our pricing seems to fit in your budget, then CONTACT US to set up a consultation so we can discuss your wedding and what kind of images you envision creating.

We definitely want to book you! What’s the next step?

Awesome! To officially book us, all you have to do is sign our online contract, and pay the non-refundable retainer (one-third of the total investment for your package).

Do you photograph more than one wedding a day?

Nope! One wedding a day is our limit. We do occasionally shoot more than one wedding or event in a weekend.

How long after the wedding will we see our pictures?

It takes 4-6 weeks for your final images to be delivered in all their loveliness and glory.

Can we pay by credit card?

Of course! We accept Visa, Mastercard and Discover.

Do you have backup equipment?

You bet we do! We even have backups for our backups.

How many images do you deliver for an average wedding?

We shoot thousands of images at a wedding but only give you the best of the best, usually delivering between 400 and 700 images for a six-hour wedding—it’s the perfect amount to fully tell the story of your day!

Can we make prints with the DVD that’s included with our package?

Absolutely! All of the photos on your DVD are high-resolution, edited, and ready to print. You can have them printed anywhere you’d like, and we can also provide recommendations. And of course, you’re welcome to order custom designer prints from us directly through your online gallery.

Do you mind if our family members take photos at the ceremony and reception?

For the most part, we’re totally fine with other people taking pictures at your ceremony and reception—as long as they’re not interfering with us doing the job you’ve paid us to do. Your ceremony is a sacred time that we as your professional photographers really try to honor, and it’s difficult for us to do that when we have to shoot around your photo-obsessed cousin shoving her iPhone into the aisle during your first kiss; similarly, we take issue with guests shooting over our shoulders during formal portraits.

We highly suggest an unplugged ceremony, which you can read more about HERE.